Solectron boosts after-sales service efforts in China

EMS provider Solectron Corp. has expanded its after-sales service presence in Beijing, Shanghai and Hong Kong by acquiring the assets of NC&C, a local component repair company. Solectron's Global Services business unit already has an operation in Suzhou, China.

Solectron will initially provide component repair services for computing, peripherals and point-of-sale equipment, including servers, desktop PCs, notebooks and workstations. The company plans to expand these services to other markets such as cellular phones, telecom infrastructures and LCDs. Solectron will also develop other value-added services, such as systems level services, logistics, and call centers to provide end-to-end solutions with leverage from the company's manufacturing operations in Suzhou, Shanghai and Shenzhen and strategic partners.

Kent Chen, VP and general manager of Electronic Manufacturing and Test Solutions group, said, "Solectron now has 10 sites in China offering integrated solutions, including new product introduction services, full product manufacturing and systems integration, sheet metal manufacturing, enclosure design and manufacturing, backplane assembly and repair and recycling services. In addition, Solectron provides distribution services through our partnership with ECS (formerly PCI), China's third-largest electronics distributor."