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U.S. looking to IP telephony for voice comms

Posted: 13 Aug 2003 ?? ?Print Version ?Bookmark and Share

Keywords:in-stat? ip telephony? voip? lan telephony?

In-Stat/MDR's latest survey of its Technology Adoption Panel (TAP) estimates that at the end of 2002, close to 260k U.S. firms (about 2 percent of all U.S. firms) were using some sort of IP telephony. The market research firm says that this number will grow to over 2.2 million U.S. firms by 2007, or 19 percent of all firms. This number however, only includes those businesses that have deployed an IP telephony solution to their end-users.

In-Stat forecasts that the international wholesale VoIP market will grow from just over 19 billion minutes in 2002 to over 277 billion minutes by 2007.

"The primary drivers for IP telephony are cost savings," said Daryl Schoolar, a senior analyst with In-Stat. "Cost savings come in several forms. IP telephony per-minute rates are typically lower than per-minute phone rates, IP telephony allows for Wide Area Network (WAN) savings in that business can use the same network for both their voice and data needs, and more savings come in the form of staff reduction because IP telephony allows for the combining of job functions for the telecom and IT staffs."

In-Stat further says that for both equipment vendors and service providers to succeed, they need to make sure that sound quality doesn't suffer. While firms are looking at this technology as way to save money, they won't adopt it if the sound quality affects their ability to do business.

According to the report, many, while deploying an IP telephony solution, will also continue to use their traditional voice solution as well. In some cases business will only deploy the IP telephony solution at specific sites, either to experiment with the technology, or because it best fits the voice traffic coming from that site.

IP PBX is the most common form of IP telephony deployed by U.S. business. By the end of 2003, it is predicted that over half of LAN telephony shipments will be IP-enabled.

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