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Wi-Fi increases notebook TCO: Gartner

Posted: 26 Sep 2003 ?? ?Print Version ?Bookmark and Share

Keywords:gartner? wi-fi? notebook?

According to Gartner Inc., the growing use of Wi-Fi is raising notebook total cost of ownership (TCO) 3 percent to 4 percent, by $197 to $325 annually. By 2005, Gartner analysts predict that 80 percent of all commercial notebooks sold will be wireless-enabled.

"Rapid end-user adoption is happening with or without the consent of enterprises because the ability to get quick, easy connections to the Internet or remote access to enterprise network facilitates is too compelling to ignore," said Leslie Fiering, research VP for Gartner. "Enterprises need to understand the cost elements of using Wi-Fi in notebooks so they can budget realistically and apply best practices to manage the TCO."

The notebook OS and the type of user is said to have the biggest impact on Wi-Fi TCO, according to Gartner analysts. "Windows XP tends to have lower TCO for Wi-Fi because of its easier connection setup, ability to detect Wi-Fi access points and greater robustness than Windows 2000," said Fiering. "The result is fewer calls to the service desk, lower end-user operations costs, and less downtime."

Similarly, users who tend to travel less and use their notebooks at home a few nights a week for day extender applications have a lower Wi-Fi TCO than traveling workers or road warriors who do the majority of their work outside the traditional office environment.

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