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Motorola boosts network compatibility with support program

Posted: 06 Dec 2004 ?? ?Print Version ?Bookmark and Share

Keywords:motorola? operational systems support? oss? software? mobile networks?

Motorola Inc. has launched a listed product support program for independent software vendors to help the company further enhance network operators' ability to efficiently operate and manage their mobile networks. Through this program Motorola will support qualified companies as those companies ensure their operational systems support (OSS) solutions remain compatible with ongoing improvements in Motorola's network OSS solutions.

Tom Shirley, VP and general manager of the OSS division of Motorola's Global Telecommunications Solutions Sector (GTSS), stated, "We've established this listed product support program to provide independent software vendors with formal access to and support for the interfaces to our equipment so together we can build well-engineered solutions that meet our customers' needs."

Micromuse, a global software company, is the first to join Motorola's listed product support program. Working together with Motorola, Micromuse has developed a Netcool/OMNIbus probe to enable the management of Motorola GSM networks through its Netcool suite of software solutions. This allows the Motorola operations and maintenance center-radio (OMC-R) to send events into the Netcool/OMNIbus solution where they will be consolidated with events from other elements of the mobile network as well as systems and applications to allow an end-to-end view of service availability.

Through participation in the listed product support program, Motorola conducts an initial commercial evaluation of the independent software vendor and a technical examination of its Motorola interfaces. Motorola then consults with the independent software vendor to correct any deficiencies or make other improvements in its software. In addition, the independent software vendor has access to technical experts in Motorola to help resolve problems and ensure ongoing compatibility with Motorola network equipment.

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