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RFID looks good to tech firms, vague to customers

Posted: 22 Jun 2007 ?? ?Print Version ?Bookmark and Share

Keywords:RFID customers? tech firms? RFID products?

Technology companies are ready to offer RFID products, but consumers have been slow to embrace radio-frequency identification. This is according to the results of a Web survey conducted by the Computing Technology Industry Association (CompTIA) earlier this year. The survey's 64 respondents included companies directly involved in the delivery of IT products and services.

CompTIA found that 84 percent of technology companies, resellers, solution providers, systems integrators and consultants plan to offer RFID products and systems in the next three years.

More than 65 percent of respondents said their customers have not implemented RFID systems. Companies with customers who had implemented RFID technology said less than 20 percent of their customers are using it.

"The results of our survey are reflective of the RFID market, where rosy forecasts about rapid and widespread adoption have given way to the reality of dealing with a technology whose broader deployment has been challenged by equipment and tagging costs, murky and unclear return-on-investment for supply chain applications, and a workforce skills shortage," David Sommer, VP of e-business and software solutions for CompTIA, said in a statement.

Regardless, information technology companies are still optimistic about the future of RFID.

Eighty-nine percent of companies that expect to offer RFID products and services said they expect to focus on hardware installation and maintenance. Just over 46 percent said they will offer software implementation services, while 31.5 percent will focus on software development. Nearly 39 percent said they will offer other RFID services.

- K.C. Jones

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