Orion Mobile data service assurance for mobile networks

Through the continuous monitoring of the quality of services, Orion Mobile Data provides real-time indications of performance degradation for each service.

In turn, this proactive notification facilitates immediate problem detection and localization to the network entity (Handset, LAI, RAI, SAI, BSC, RNC, SGSN, GGSN, APN, Server) in the network core or network access. These capabilities reduce the number of incoming customer complaints and minimize the time and costs associated with troubleshooting and repair.

The same information used to increase service quality may also be used to prove superior performance both within a carrier's organization as well as with end customers.

Combining proactive service management with periodic quality reporting enables carriers to capture and retain more revenue from their customers.

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